FAQ
Who is Under His Roof?
We're a family making apparel and home goods with Christ at the center. Read more on Our Story.
Are your products made to order?
Yes. Every item is printed or embroidered when you order it, which keeps waste low and lets us offer a wide range of designs and sizes.
How long will my order take?
Most orders ship within 3–7 business days, and U.S. delivery usually takes another 2–5 business days. You'll get tracking by email.
Can I return or exchange an item?
Because items are made to order, we only accept returns for items that arrive damaged, defective or misprinted. If that happens, email us within 30 days with a photo and we'll replace or refund it. See Shipping & Returns.
How do I find my size?
Each apparel product page has a size chart. Our tees and hoodies are unisex unless the product says "Women's". If you're between sizes, we usually suggest sizing up for a relaxed fit.
How should I wash my shirt?
Wash inside out in cold water, tumble dry low or hang dry, and don't iron directly over the print. Performance pieces should skip fabric softener so they keep wicking.
What does UPF sun protection mean?
Our performance sun hoodies and polos are made with fabric rated to help block the sun's UV rays on long days outside. Wear them along with your usual sun care.
Do you take group or custom orders?
Yes! We outfit church groups, teams, schools, businesses and golf tournaments. Orders start at 12 pieces, and we send a free proof before anything is made. See Group Orders or use the Contact page to request a quote.
Do you ship outside the United States?
Right now we ship within the United States only.
How much is shipping?
Shipping is our production partner's actual shipping cost, calculated at checkout. Framed prints, canvases and posters ship separately in protective packaging.
What is the Daily Devotional?
It's our email devotional: a free Daily Word email every day, or a Supporter membership with a deeper devotional every weekday, a monthly printable study guide and a monthly kids' Bible story pack. Learn more on the Daily Devotional page.
Still have a question? Email underhisroofsc@gmail.com or use our Contact page.